The WhatsApp add-on answers the people who write to you on WhatsApp the moment they send a form, and sends each request to your own WhatsApp too. The messages go from your own number through Green-API. A form that takes a payment sends once it’s paid.
Set it up
- Sign up at green-api.com and make an instance.
- Link your WhatsApp to it: scan its QR code from WhatsApp on your phone (Linked devices).
- Copy the instance’s ID, its token and, if Green-API shows one, its apiUrl.
- Paste them in Contact Form → Settings → Integrations → WhatsApp and save. The card says Connected once your phone is linked.
The form’s WhatsApp tab
| Setting | What it does |
|---|---|
| Send a message to the person who wrote | Turns on the answer to the number they typed. |
| Their number | The Tel field it comes from: the first one if you leave it. |
| Only when ticked | An Acceptance or Checkbox field where they agree to hear from you on WhatsApp. Always: no box needed. |
| Their message | The text they get, with the form’s mail tags, such as Hi [your_name]! Your table is booked. |
| Also send each message to | Your own numbers with their country code, one per line. |
| Your message | What you get. It starts as the form’s title and All fields (every field filled in, a line each). |
Under each message box, click a field or a tag to put it where the cursor is: their name, the date, the page they wrote from. *Stars* around words make them bold in WhatsApp.
Numbers need their country code. Give the form’s Tel field a country mask, so visitors’ numbers come with it.
Developers can send through another WhatsApp service instead of Green-API with the remaily_whatsapp_send filter: return true or false and Green-API isn’t used.
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